Delivery Services

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  • Serena

    Awful delivery.  It takes ages to deliver the parcel and nobody will able to answer you where about.  The FAQ is not accurately reveal the truth.

    It usually takes 2 - 3 days to pick up the parcel from seller, e.g Lazada or Zalora.  then no update after departing from logistic centre.  When you called the customer service to ask the status, they will tell you it should wait 5 working days and you tell her that the date already elapse 2 weeks.  Then she will tell you to wait another 2 working days and see how.  Yes, the status then will be changed to ON HOLD.  After then, you have to pressure the seller at Lazada and Zalora.

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